We are committed to protecting the personal data that we obtain about you.
This privacy policy (“Privacy Policy”) explains how we will process the data relating to you that you provide to us (or that we may collect from other sources) when you visit our website at www.tennisfantasytour.com (“Website”) and/or engage with our brand through social media platforms or subscribe to our alerts or newsletters.
Any use of “you”, “yours” or similar expressions in this Privacy Policy refer to any user of the Website and references to “we”, “us”, “our” or “Tennis Fantasy Tour” are references to Tennis Fantasy Tour LLP, a limited liability partnership incorporated in England & Wales with registration number OC453481 whose registered office is located at Flat 6 Madison Apartments, 17 Wyfold Road, London, United Kingdom.
If you have any questions or comments about this Privacy Policy, please contact us.
Please read this Privacy Policy carefully as it contains important information about the following:
We may, from time to time, make changes to our Privacy Policy and will update this webpage.
The table below explains who we collect personal data about, what that personal data is and the purposes we collect it for. The last column sets out the ‘lawful basis’ we rely on for processing personal data; this is a requirement of data protection rules. Companies may only process personal data if they can identify a lawful basis from a list set out in the legislation.
Individual | Personal data and other data | Source and purpose | Lawful basis for processing |
Individuals who contact us (by email, on social media or otherwise). | Contact details provided or used (including social media handle where relevant) and correspondence.
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This information is given to us by you. It is used to respond to the query or message and keep a record of it. | Our legitimate interests as a business in responding to and keeping a record of correspondence. |
Individuals who choose to subscribe to marketing communications from us or our third party partners, whether about Tennis Fantasy Tour news, other news, events or offers. | Contact details, record of subscription/request to receive marketing communications, details of what is sent by us and when. | You choose whether you wish to subscribe for marketing communications (via our Website or sometimes by signing up via our partners) and provide your details directly. We use the details to send the marketing communications and we exclusively pass on your contact details to our partners, as may be listed on the Website from time to time, so they can send you marketing communications. | Consent. You can unsubscribe at any time. |
Website visitors. | Information from cookies and technical data automatically generated and collected by us when you use the Website (such as your device identifiers and clickstream information relating to your use of the Website, including the pages viewed, length of visits to pages, page interaction information and methods used to browse away from the Website). For more details about our collection of cookies, see our Cookie Notice. |
This information is collected automatically or via cookies when you use our Website. For more details see our Cookie Notice. |
We only install non-essential cookies with your consent. Otherwise, technical data, to the extent it constitutes personal data, is collected for our legitimate interests of operating the Website for your use and to enable us to ensure our compliance with various regulations. |
Account sign up users. | Contact details, country of residence and age. | This information is collected directly from you as you proceed through the account sign up steps in order to confirm your eligibility for an account and to assist you completing your account sign up. Please note that some elements of the Website will not be available if you do not provide the required information. |
Our legitimate interests of providing an account sign up service with eligibility requirements to ensure compliance with various laws. |
Account holders. | Contact details, country of residence, age, username, password, marketing communication preferences, payment details (these will be processed by our third party payment provider), details of payments made and usage and preference details related to your use of the Tennis Fantasy Tour game, such as game-play statistics, scores, rankings, time spent playing and other data that you provide to us as part of your account. | This information is collected directly from you as you proceed through the account registration steps, when you complete your account registration and at any time that you update any of this information in your account settings and is used to manage and administer your participation in the Tennis Fantasy Tour game. Please note that some elements of the Website will not be available if you do not provide the required information. |
Performance of the Account Holder Terms & Conditions and our legitimate interests in running, managing and administering the Tennis Fantasy Tour game (and your participation in it). |
We will share your personal information with third parties only in the ways that are described in this Privacy Policy. To find out more about how our third parties use your information, please refer to their respective privacy policies.
We keep your information confidential, but may disclose it to third parties in certain circumstances, as follows:
We may also disclose your personal information to third parties in order to enforce or apply the terms of agreements between us, to investigate potential breaches, or to protect the rights, property or safety of us, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
If you send us objectionable content or behave in a disruptive manner when using our Website, we may process any personal information that you have submitted to us, including in messages and emails outside of the Website, to respond to and stop such behaviour. Where we reasonably believe that you are or may be in breach of the law (i.e. the content you share on the Website amounts to harassment or is defamatory), we may use your personal information to inform relevant third parties about the content, such as your email or internet provider or law enforcement agencies.
We may also collect personal information about you that is provided to us by third parties which, by way of example, could be other people with whom we interact, colleagues of yours, or our service providers.
If you do not wish to continue to receive promotional or other marketing material from us, then you can opt-out at any time by clicking on the unsubscribe link in those emails, by adjusting your preferences within your account settings, or by contacting us at any time.
The Website contains links to other websites. These links are controlled by independent third parties and we are not responsible for and do not review or endorse how they collect and process your personal data. We take reasonable precautions selecting links, but if you access any linked website through the Website, you will be subject to any policies and practices used by those websites relating to your personal data. We recommend that you read the privacy policy of any linked website you access to confirm that its policies and practices concerning your personal data are acceptable to you.
You have a number of rights in relation to the way we process personal data about you. Where an individual makes a data subject access request in accordance with data protection laws, we aim to comply without undue delay, and within one month at the latest. Those data subject rights include the right to make the following requests:
To request a machine readable copy of your personal data, which you can use with
another service provider. Where it is technically feasible, you can ask us to send
this information directly to another provider if you prefer;
To make a request in relation to any of the aforementioned rights or generally about how we process your personal data, please contact us.
Automated decisions are those made without human intervention that have a legal effect on you or other similarly significant effect (for example determining whether you are eligible for a job). With the exception of the fixed account eligibility requirements in place to ensure our compliance with various regulations, we do not carry out this type of processing activity.
In accordance with data protection laws and good commercial practice, we do not retain data in a form that permits identification of the person(s) to whom it relates for any longer than is necessary. Once the purpose for which information has been collected has been fulfilled, we will either permanently delete your personal information or remove all identifiers within it so that it is no longer personal data. We may use such anonymised data for research and/or business analysis purposes.
We do not knowingly use the Website to solicit data from, or to market to, children under the age of 16.
If a parent or guardian becomes aware that his or her child has provided us with information or may be receiving communications from us or otherwise interacting with our Website without the consent of a parent or guardian, we ask that this be brought to our immediate attention. We will make it our priority to address this situation and delete information relating to a child as soon as practicable. In such an event, please contact us.
We will take commercially reasonable, appropriate technical and organisational measures to ensure a level of security appropriate to the risk that could be encountered via the use of our services, taking into account the likelihood and severity those risks might pose to the rights and freedoms of our Website visitors.
In particular, we will take precautions to protect against the accidental or unlawful destruction, loss or alteration, and unauthorised disclosure of or access to the personal information transmitted, stored or otherwise processed by us.
Please be aware that, while we make the security of our Website and your personal information a high priority and devote considerable time and resources to maintain robust IT security, no security system can prevent all security breaches. When you choose to share your personal information with us, you accept this and provide your information at your own risk.
We may sometimes transfer your personal data to countries outside the UK and/or European Economic Area (or between the two), for example if we are using a supplier based elsewhere. You can find the list of member states by clicking on the following link: https://ec.europa.eu/eurostat/statistics-explained/index.php/Glossary:European_Economic_Area_(EEA). The privacy laws in countries outside the European Economic Area and UK may be different from those in your home country.
Where we transfer data to a country that has not been deemed to provide adequate data protection standards, we always have security measures and approved model clauses or other adequate safeguards in place to protect your personal data.
If you would like to find out more about these safeguards or if you have any other queries or comments in relation to this policy, please let us know by contacting us.
Questions, comments and requests in relation to this Privacy Policy are welcome and should be sent to us here.
Last updated: December 2024